Friday, 16 March 2012

Mother's Day & St Patrick's Day Weekend

Wow, what a busy few days we have had with orders for Mother's Day & St. Patrick's Day!

We dispatched hundreds of orders on Wednesday & yesterday, for delivery today and the orders are still coming in now.

Unfortunately the courier companies do not offer a Saturday delivery option in Ireland, so any remaining orders are being dispatched today for delivery next week.

Normally items dispatched on a Friday are delivered on Monday, but due to the St Patrick's Day Public Holiday there will be no deliveries on Monday 19th March. Therefore any orders dispatched today will hopefully arrive on Tuesday 20th March, when the couriers re-open.

If you order a perishable basket containing salmon, fruit etc today we are advising these are not dispatched until next week so as they arrive freshly overnight. If we sent them today they would be in transit for quite a few days due to the extended weekend and we want your friends & family to receive their gift basket in top condition.

There are also no collections on Monday 19th, due to the Public Holiday, so any orders to Ireland placed on Friday evening (post 3pm) & over the weekend will be dispatched on Tuesday 20th March & therefore delivered on Wednesday 21st.

We can't turn the dates off in the calendar as deliveries to the UK are still available on Mon/Tuesday, so apologies for any inconvenience caused. We do endeavour to email anyone who places an order ASAP to explain the delivery options when a holiday occurs or to offer an alternative gift.

We can also include a note of apology with your gift basket to explain the delay was due to the Public Holiday, so as not to get you in trouble!

Thanks for your understanding with this matter and we wish you all a fantastic Mothering Sunday & St. Patrick's weekend!

The BG ie Team

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