Thursday, 18 November 2010

Christmas is a'coming!

Ho ho ho, it is definitely that time of year when our annual newsletter goes out! Yes only 36 days til Christmas now. We sent an email update last week to let all our lovely customers know our 2010 Christmas gift baskets are available to order now!

Just because you order now, doesn't mean your gift will be shipped now. You can pick the special Christmas delivery option & also a preferred delivery date using the calendar at checkout. We try to stick as closely as possible to your preferred date, but generally operate by delivery week in December.

Wk 1 is the week beginning 29th November
Wk 2 is the week beginning 6th December
Wk 3 is the week beginning 13th December
Wk 4 is the week beginning 20th December

So if you pick a preferred date of 9th December, we will aim to dispatch your hamper during Week 2 (6th-10th Dec). We hope you understand with SO many hampers being dispatched during a short period of time it can be difficult to deliver on exact dates at this time of year. Good news...Christmas falls on a Saturday this year, so it gives us almost a full working week for deliveries requested in week 4.

We generally don't recommend requesting delivery very close to Christmas (end of week 4), as the recipient may not be home to sign for the gift basket & need time to re-arrange delivery.

We will email you when your Christmas gift is dispatched so you know it is on it's way. Delivery then takes place within 1-2 days. Or 2-5 days for orders to Europe. You can let the recipient know to expect something then if you wish then, or track the delivery yourself & see when it is signed for.

We will of course continue to dispatch birthday gifts, get well gifts & baby gift baskets etc throughout December so simply pick the standard or express delivery options if ordering a non-Christmas gift. This way we will now you would prefer delivery ASAP rather than for Christmas.

Keep checking back here for news & updates and please just drop us an email or livechat if you have any questions.

The BG Team

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