Friday, 9 July 2010

Customer Announcement - Delivery

Customer Announcement

You may be wondering why the next available delivery date is showing as Wednesday 14th July.

This is because BasketsGalore is expanding its office space and refurbishing the packaging & dispatch area, so unfortunately will be unable to process orders on Monday 12th July. We will be dispatching orders to Ireland & the UK again on Tuesday 13th July.

So if you order any time on Saturday, Sunday or Monday we will dispatch your gift on Tuesday or Wednesday on a 24 hour delivery basis. We made the decision to carry out any works over this weekend, as it also coincides with the 12th July Public holiday.

If you are happy for us to dispatch your Gift Basket on Tuesday 13th or Wednesday 14th July, we would like to thank you by offering the following treats:

1) An Upgrade to the Express Delivery service at no extra cost
2) 2 x Complimentary bars of Chocolate Garden Handmade Luxury Chocolate to be included in your gift basket

This applies to ALL GIFT BASKETS ordered over this period.

Additional Information

BasketsGalore have moved premises quite a few times in the past few years as we have continued to grow. On this occasion we are improving the warehouse logistics and increasing our office space for efficiency purposes. We greatly apologise to our customers for the inconvenience, but unfortunately it is a necessity.

As we strive to produce greater efficiencies within our operations, it has become apparent that additional space & enhanced operations are required to keep individual unit costs down. New procedures have been implemented, which will enable us to process more orders in a faster period of time.

The result will be lower prices and a better online shopping experience. We would like to thank you all for your understanding and co-operation as we continue to grow.

Yours faithfully,

BasketsGalore

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